Frequently Asked Questions

Got Questions? We’ve Got Answers!
Welcome to our FAQ’s page where you will find answers to the most commonly asked questions.

Are the courses certified by St. John Ambulance?

Yes. Students will be provided a training manual and upon successful completion of the course will be awarded a St. John Ambulance certificate.

Do the courses meet Alberta Occupational Health and Safety requirements?

Yes. By having your employees trained and certified to the appropriate first aid level as required by Alberta Occupational Health and Safety, you will not only be compliant with government regulations but are possibly protecting your company from possible legal liability issues as well. We can assist you in determining which course is right for your employees.

Do I have to take the course through my employer?

No. Although we primarily provide work-place training, we also provide courses for the general public.

Are there any prerequisites to taking a course?

With the exception of our recertification and scenario practice courses, there are no prerequisites for our First Aid and CPR courses.

Is Automated External Defibrillation taught?

Yes, it is part of all First Aid and CPR courses.

How long is my first aid certificate valid for?

All First Aid certificates are valid for 3 years. Stand-alone CPR course certificates do not expire, although annual re-training is recommended.

How do I pay?

1. Company Sponsored Courses: as the company is our client, participants are not charged. At the end of the course the company will be issued an invoice.

2. General Public Courses: payment must be made at the commencement of the course.

Do I need to bring any supplies to the course?

We ask that you wear loose, comfortable clothing and bring a pen, we will provide the training supplies. We also ask that participants arrive on time and turn off their cell phones during the course.

Can both levels of CPR (level A and level C) be taken as separate courses?

Yes. Although level A CPR and level C CPR can be taken as separate courses, level A CPR is automatically included in Emergency and Standard First Aid courses. Standard First Aid can also have level “A” upgraded to a level “C” CPR course, if requested by the client, at no additional cost.

Will my first aid/CPR certificate be recognized in British Columbia?

Yes. On April 1, 2009 the Alberta and BC provincial governments ratified the Trade, Investment and Labour Mobilitiy Agreement (TILMA) which now recognizes training taken in Alberta to be recognized in BC (all other provinces and territories recognize Alberta certification).

Do you sell first aid kits?

Yes, we sell various first aid kits for individuals and families. We also sell industrial first aid kits to companies which meet Alberta Occupational Health & Safety Regulations.